Home One is a provider of interior design and décor services. If you have any questions or concerns about this policy or how we handle your personal data, please contact us at support@homeone.in or reach out to our grievance officer.

This policy applies to individuals who use our Platform or Services, including prospective customers and service providers who use our Platform to offer services to customers (collectively, “Users” and “Service Providers”). By accessing or using our Platform or Services, you agree to the collection, storage, use, and disclosure of your personal data as described in this policy.

a. Personal Data Collected from Users: We collect various types of personal data from Users, including:

• Contact Data: Mailing/home address, email, phone numbers.
• Identity and Profile Data: Name, username, photos, family details, gender, interests, and hobbies.
• Property and Home Data: Property name, type, size, room details, and ownership status.
• Marketing and Communications Data: Preferences for receiving communications, feedback, and chat records.
• Technical Data: IP address, browser type, device details, access times, and location data.
• Transaction Data: Service details, payment information.
• Usage Data: Platform activity, user journey, and page views.

b. Personal Data Collected from Service Providers: We collect the following data from Service Providers:

• Contact Data: Email, phone numbers, permanent address.
• Identity and Profile Data: Name, mobile number, gender, date of birth, business information, and government-issued identifiers.
• Technical Data: IP address, device details, operating system, browser type.
• Marketing and Communications Data: Feedback, chat records, and communication preferences.
• Usage Data: Call logs, mobile application usage, and activity data.

c. Aggregated Data: We may collect aggregated data, which is not considered personal data under the law as it does not reveal your identity. However, if we combine it with personal data, we will treat it as personal data in accordance with this policy.

We collect personal data through:

• Direct Interactions: When you register, use the Platform, participate in promotions, or contact us.
• Automated Technologies: Cookies, web beacons, and other tracking technologies.
• Third Parties/Public Sources: We may receive data from analytics providers, business partners, and credit bureaus.

We use your personal data to:

• Verify your identity and create your user account.
• Provide and improve our Services.
• Process transactions and payments.
• Monitor Platform activity and trends.
• Communicate with you regarding Services, updates, and marketing.
• Comply with legal obligations and protect our business.

We may share your personal data with:

• Internal Third Parties: Companies within the Home One group.
• External Third Parties: Trusted partners, service providers, analytic providers, regulators, and law enforcement when required.

You are responsible for ensuring that the personal data you provide is accurate and up-to-date. We provide mechanisms for you to access and correct inaccurate data.

Your data may be transferred and stored in countries other than your own. By using our Services, you agree to these transfers.

We take appropriate security measures to protect your personal data from unauthorized access.

We retain your data for as long as necessary to fulfill the purposes for which it was collected, and for a reasonable period thereafter to comply with legal obligations.

In the event of a merger, acquisition, or sale, your personal data may be transferred as part of the business assets.

If you wish to opt out of telemarketing communications, please email support@homeone.store from your registered email with your contact number, and we will remove you from our telemarketing lists within 15 working days.

We may update this policy periodically. We will notify you of significant changes through the Platform or other means. Please review the policy regularly for the latest information.