1. Payment Terms

1. ₹25,000 or 10% Booking Advance (whichever is applicable; varies for builders and developers).
2. 40% payment at the Design Freeze stage.
3. 40% payment before the Kickoff stage.
4. 20% payment before Door Delivery.
5. Any additional work will require a Revised Sales Order and must be cleared in
   advance.

2. Booking Advance & Refund Policy

1. The Booking Advance is part of the total project value and is non-refundable.
2. The Booking Advance does not cover 3D design or site visit fees.
3. Design Charges:
   • If the project is in the design phase and the client requests cancellation —
     10% of the Final Designed Quote with basic official sales cost will be
     deducted.
   • If the design is completed and the client puts the project on hold for more
     than 30 days — 20% of the Final Designed Quote with basic official
     sales cost will be deducted. This amount will be adjusted in the project cost
     if reinitiated
   • All payments once made are non-refundable, with deductions applied as per
     the above terms.
4. Execution Charges 
• If cancellation occurs after kickoff, the client must pay for completed work
  cost + material readiness cost (detailed breakup will be shared on request).
•  If the project is put on hold after kickoff and payment structure is not
  honoured within 7 days, the client must pay for material readiness + full
  woodwork cost. This amount will be adjusted if the project is resumed.
• Penalty: Once Completion Certificate (CC) is issued without snags and
  payment dues remain, 5% penalty per 30 days will apply on the outstanding
  balance. If payment is delayed beyond 10 days after CC, warranty will be
  cancelled.

3. Design & Modifications

1. 3D designs can be modified up to 3 times before client approval.
   After approval, additional modifications will be charged separately.
2. In case of cancellation during the design phase, 3D design charges will be deducted
   as per the 10% Final Designed Quote clause above.
3.  After kick off no descope allowed, the final amount is to be honoured.
   Any add on that will be as separate sign off and 100% collection before starting the
   work.

4. Site Handover & Delays

1. If the execution work is not initiated within 90 days of paying the token advance, an additional ₹25,000 will be required to hold the same project rate.
2. Timelines are tentative and subject to:
   • Client-induced delays in design approval, design or material changes after kickoff, Payment delays, product confirmations, increased addon scope
   • Site challenges or material changes.
   • Unforeseen technical issues (with prior notice).
3. Project will be put on hold by Homeone with written notice in case of irregular payments.

5. Project Timelines (Post-Kickoff)

1. 1. Projects ₹1–5 Lakhs: 30 days.
2.  ₹5–15 Lakhs: 45 days.
3. ₹15–20 Lakhs: 60 days.
4.  Above ₹20 Lakhs: Above 60 days.
5. Renovation (Civil/Villa): 90–120 days.
6. Additional 7 working days for client-induced pauses & payment dues (with
   documented proof).
7. Timelines may extend to 90–180 days in case of changes after kickoff, site
   difficulties, or payment irregularities.
8. Special marketing or timeline based offers not comes under regular timeline basis.

6. Operational Guidelines

1. 1. Sales Sign-Off: To be completed within 24 hours from initiation. Incorrect
   documents will be corrected or cancelle
2.  Kickoff Sign-Off: To be completed within 24 hours from initiation, following
   validation.
3.  Sales Sign-Off to Kickoff Documentation: Must be completed within 3 days after
   the validation meeting.

7. General Terms

1. All clients commitments must be documented on official company paperwork or official confirmation with company contacts ( Mail: Official Homeone Mail – support@homeone.store )
2.  No verbal or informal commitments will be considered valid.
3. Project timelines start only after Kickoff completion with finalised designs and official sign-off.